Andrew Cairns
  • Male
  • Canberra, ACT
  • Australia
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Andrew Cairns replied to Robert May's discussion Double dipping - previously available digital records now not there and asking you to pay for them to be digitised agin
"Hi Robert, Sorry, but I'm not sure what you mean about this record being at the AWM. The records in these series have never been at the AWM. They were transferred directly from Defence to NAA. They had never been digitised until we started…"
Jul 17
Andrew Cairns replied to Robert May's discussion RAAF RECORD NOT FOUND
"Hi Robert, There must be a problem with NameSearch in this case. For some reasons these records don't show up on NameSearch, even though we do have them. I'll look into this and see if we can fix the problem. In the meantime, you can find…"
Jul 17
Andrew Cairns replied to Robert May's discussion RAAF RECORD NOT FOUND
"Hi Robert, Not sure which exact search terms you were using, but we have 3 records about this serviceman. I found all three by searching for "429820 Donald Bernard May": Select Series no. Control symbol Item title Date range Digitised…"
Jul 16
Andrew Cairns replied to Robert May's discussion Double dipping - previously available digital records now not there and asking you to pay for them to be digitised agin
"Hi Robert, I've sent you a message about this file. Regards, Andrew Cairns NAA Staff"
Jul 16
Andrew Cairns replied to Robert May's discussion Double dipping - previously available digital records now not there and asking you to pay for them to be digitised agin
"Hi Robert, Good question. It would be very unusual for a digital copy of an item to be removed from RecordSearch, but it's not impossible. I'm investigating this and will get back to you when I learn more. Regards, Andrew Cairns NAA Staff"
Jul 12
Andrew Cairns replied to STEVEN CRAIG's discussion My Grandfather's Service Number
"Hi Steven, Thanks for providing that information. I'm afraid that I haven't had any success. As Sylvia has indicated, he doesn't appear on the DVA Nominal Roll, so presumably did not serve in Korea. He may have served overseas during…"
Jun 7
Andrew Cairns replied to Dale Down's discussion German POWs WW1
"Hi Dale, You may want to have a look at the file below, which has been digitised and contains various lists of POWs and internees and details of their repatriation or deportation. Title War Internees and Deportees 1914-1919 Contents date…"
Jun 6
Andrew Cairns replied to STEVEN CRAIG's discussion My Grandfather's Service Number
"Hi Steven, Most post-WWII army service records are still held by the Department of Defence rather than NAA, so you won't neccessarily find any details of your grandfather's service on RecordSearch. If you can give me his name and date of…"
Jun 6
Andrew Cairns replied to Ella Bennett's discussion Downloading a pdf file
"Hi Ella, You can download a PDF of any record by following the attached instructionsHow%20to%20create%20a%20PDF%20from%20a%20digitised%20record.pdf. Once a record has been digitised you do not need to order or pay for the PDF. Please let us…"
Jun 6
Andrew Cairns replied to Sam Dellit's discussion Can I cite a link to a particular record that will last for decades?
"Hi Sam, I have discussed this with our technical staff. Unfortunately, due to the current set up of RecordSearch, items do not have digital object identifiers. We are hoping to implement this along with a number of other modenisation changes as…"
Jun 4
Andrew Cairns replied to Sam Dellit's discussion How do I cite a URL to a specific item in RecordSearch?
"Hi Sam, You are correct - the URLs in RecordSearch are session-specific. It is possible to create a permalink to items using the following URL template: http://www.naa.gov.au/go.aspx?i=[ItemBarcodeNumber] where [ItemBarcodeNumber] is the item's…"
May 28
Andrew Cairns replied to Wayne Keys's discussion Vietnam Conscription
"Hi Wayne, That's odd. Not sure why it didn't work. I've copied the instructions below: Go to our homepage (naa.gov.au). Select Search the collection link on the homepage Select RecordSearch. You will be taken to the Basic search…"
Mar 26
Andrew Cairns replied to Wayne Keys's discussion Vietnam Conscription
"Good morning, Records of which birthdates were drawn in the 1965-1972 National Service ballots can be found in the file below: Title National Service Ballots (list of birthdates drawn in the National Service Ballot held on 10 March 1965 - 22…"
Mar 26
Andrew Cairns commented on Juanita Ellis's blog post What is meant by File cover only - Top numbered to W
"Hi Juanita, Essentially, it means that the documents which were in the file have been moved to another file by the agency that created the records. We still have the original file, but it is now empty - thus 'file cover only'. I…"
Feb 26
Andrew Cairns replied to Gabe mitchell's discussion Italian pow’s working on western Australian farms 1938-49
"Hi Gabe, Thanks for your query. This could be a bit difficult to find. I would suggest that you submit a reference inquiry through our online form and our reference staff can look into it and get back to you. Any detail you can provide, such as…"
Feb 25
Andrew Cairns replied to Robin Rowland's discussion Commonwealth/Empire Air Training Program in Canada
"Hi Robin, Thanks for your query. This could be a bit difficult to find. I would suggest that you submit a reference inquiry through our online form and our reference staff can look into it and get back to you. Kind regards, Andrew Cairns (NAA…"
Feb 25

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