Penelope Robb's Page

"Dear Suzie Stokes Thank you for your question. Please submit an online inquiry to our reference services team using the link below, providing name and date of birth details so that a search of our collection catalogue can be made to check if there…"

"Dear Cheryl Thank you for your question, the NAA website has some information about service records and photographs.  Researching war service | naa.gov.au The National Archives Reference services team can assist you further with questions about…"

"Dear Ken I have identified that the below record is part of our World War Two digitisation project which is underway. This record will be digitised without charge over the next few months if you are able to wait.   Further details about…"

"Dear Di   I suggest you lodge an inquiry with our Reference team using 'general enquiry' form available at https://www.naa.gov.au/help-your-research/ask-us-about-collection   Regards, Penelope (NAA staff)"

"Dear  Trudi,   I suggest you submit a 'passenger arrival records' inquiry through our 'Ask us a question' page: https://www.naa.gov.au/help-your-research/ask-us-about-collection   Regards, Penelope (NAA staff)"

"Good morning Cathy Thank you for raising this issue where the digitised copy of the service record for Jack Noel FRASER on RecordSearch can't be downloaded as a pdf or viewed as a digital file.  The National Archives is aware of this…"

"Dear Linda This issue has been reported and is in the process of being fixed by our technical team.  We expect it will be fixed soon so that you can view the service record online.  Yours sincerely Penelope NAA staff member"

"Dear Peter Our Reference Services team can be contacted directly via the 'ask us about the collection' page of our website about this technical issue.  Ask us about the collection | naa.gov.au Completing the general inquiry online…"

"Dear Mr Griffin It is possible that the two service records held in custody below to the same serviceman.   I understand you have identified the below service record also.   Title Crockett James : SERN Private : POB Oxley VIC :…"

"Dear Mr Griffin I have identified the below service record held in the collection which I believe to be that of your uncle James McLean Crockett, service number 1541. Title McLean James : SERN 1541 : POB Corowa NSW : POE Wodonga VIC : NOK S…"

"Dear Huhana Coffey The Australian Government assumed responsibility for passenger arrivals and departures in 1923. National Archives holdings mostly date from 1924. We would suggest contacting the Public Records Office of Victoria to research this…"

"Dear Ed Births, Deaths and Marriages (BDM) records management are state government responsibility.  The BDM in Victoria has a good website and I have included the below link to assist you further.  Search your family history | Births…"

"Dear Kerry Ann,  The National Archives of Australia can investigate this issue further for you.  Please lodge an inquiry with our Reference team using 'general enquiry' form available at…"

"Dear John I have identified an article from the Australian War Memorial site which may be of assistance to you.  Mention in despatches | The Australian War Memorial (awm.gov.au) Thanks Penny"

"Dear David Please contact the National Archives via our ask a question page on www.naa.gov.au using the immigration records form.  Ask us about the collection | naa.gov.au The National Archives can identify the date of acquisition and provide…"

"Dear Adelaide Barry Thank you for contacting us.  We were experiencing technical issues however they are now fixed and digitised files can be viewed on RecordSearch.  Thanks Penny"