Andrew Cairns
  • Male
  • Canberra, ACT
  • Australia
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Andrew Cairns commented on Alan Curry's blog post WW 1 Medical Abbreviations?
"Hi Sylvia and Pauline, As Sylvia has pointed out, this page has been migrated to our new website…"
Feb 17
Andrew Cairns replied to Sylvia's discussion Missing items on recently upgraded NAA site
"Hi Mark, Thanks for your feedback. At the moment our focus is on migrating content from other NAA websites into the new corporate website. However, I have passed your feedback onto the relevant team here for consideration. Andrew Cairns NAA"
Jan 21
Andrew Cairns replied to Sylvia's discussion Missing items on recently upgraded NAA site
"Thanks for letting us know Mark. As I mentioned further upthread we will be reviewing older content and migrating it to the new website over time, so knowing what people need or use is valuable. In the meantime you can view the old Fact Sheets…"
Dec 19, 2019
Andrew Cairns replied to Sylvia's discussion Missing items on recently upgraded NAA site
"Good morning all, Firstly, please accept our sincere apologies for the frustration that this issue has created. We did not anticipate that the switch to the new website would create this problem. If we had, we wouldn’t have been suggesting the…"
Dec 17, 2019
Andrew Cairns replied to Sylvia's discussion Missing items on recently upgraded NAA site
"Hi Sylvia, I don't have an update on the persistent links yet. I'll post here when I have more information. With regard to the Boer War guide, I don't think that copyright is the issue. We offer HTML versions of our guides rather…"
Oct 25, 2019
Andrew Cairns replied to Sylvia's discussion Missing items on recently upgraded NAA site
"Just to update my post above, we've now added a Victorian section to the Boer War page (https://www.naa.gov.au/explore-collection/defence-and-war-service-records/army-boer-war-1899-1902). Andrew"
Oct 23, 2019
Andrew Cairns replied to Sylvia's discussion Missing items on recently upgraded NAA site
"Hi Sylvia, Yes, we had a few teething problems in the first couple of days but access to the site should be working as expected now. Staff still have access to the old web content. Are there particular fact sheets you're looking…"
Oct 22, 2019
Andrew Cairns replied to Sylvia's discussion Missing items on recently upgraded NAA site
"Hi Sylvia, Thank you for providing some feedback on our new website. Firstly I wanted to note that we'll be adding new content (or updated older content) to the new website progressively - we appreciate that it doesn't…"
Oct 22, 2019
Andrew Cairns posted discussions
Sep 16, 2019
Andrew Cairns replied to Robert May's discussion Double dipping - previously available digital records now not there and asking you to pay for them to be digitised agin
"Hi Robert, Sorry, but I'm not sure what you mean about this record being at the AWM. The records in these series have never been at the AWM. They were transferred directly from Defence to NAA. They had never been digitised until we started…"
Jul 17, 2019
Andrew Cairns replied to Robert May's discussion RAAF RECORD NOT FOUND
"Hi Robert, There must be a problem with NameSearch in this case. For some reasons these records don't show up on NameSearch, even though we do have them. I'll look into this and see if we can fix the problem. In the meantime, you can find…"
Jul 17, 2019
Andrew Cairns replied to Robert May's discussion RAAF RECORD NOT FOUND
"Hi Robert, Not sure which exact search terms you were using, but we have 3 records about this serviceman. I found all three by searching for "429820 Donald Bernard May": Select Series no. Control symbol Item title Date range Digitised…"
Jul 16, 2019
Andrew Cairns replied to Robert May's discussion Double dipping - previously available digital records now not there and asking you to pay for them to be digitised agin
"Hi Robert, I've sent you a message about this file. Regards, Andrew Cairns NAA Staff"
Jul 16, 2019
Andrew Cairns replied to Robert May's discussion Double dipping - previously available digital records now not there and asking you to pay for them to be digitised agin
"Hi Robert, Good question. It would be very unusual for a digital copy of an item to be removed from RecordSearch, but it's not impossible. I'm investigating this and will get back to you when I learn more. Regards, Andrew Cairns NAA Staff"
Jul 12, 2019
Andrew Cairns replied to STEVEN CRAIG's discussion My Grandfather's Service Number
"Hi Steven, Thanks for providing that information. I'm afraid that I haven't had any success. As Sylvia has indicated, he doesn't appear on the DVA Nominal Roll, so presumably did not serve in Korea. He may have served overseas during…"
Jun 7, 2019
Andrew Cairns replied to Dale Down's discussion German POWs WW1
"Hi Dale, You may want to have a look at the file below, which has been digitised and contains various lists of POWs and internees and details of their repatriation or deportation. Title War Internees and Deportees 1914-1919 Contents date…"
Jun 6, 2019

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